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Guide Section: Excel Desktop Client | EASAP Tree: EVENT PROCESSING → ACTION
SET CASE STATUS is part of the Excel Client functionality.
SET CASE STATUS modifies the status field of a 'case' in the cases database table.
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Essential Parameters: | |
Status: | Choose from NEW, IN_PROGRESS, FINISHED or DELETED |
Case Id: | Percent delimited reference to a CASE VIEWER or a SCALAR reference to a case_id in the database. |
Optional Parameters: | |
Delimiter: | Character to delimit a SCALAR reference in Case Id: (default→%) |
Do if: | Logical expression, if false then action NOT performed else default→true |