In order to use Excel, the EASA service must be configured to run as a Windows user.
Upon its first or initial invocation, most versions of Excel launch an interactive popup window, yet by default an EASA Tomcat service including the Excel Server runs as the non-interactive user, SYSTEM.
SYSTEM cannot close this interactive popup and thus the Excel Server cannot conduct any Excel-derived processing unless a different account is configured to run the service ('EASA-user' for this example).
An Excel customer must therefore complete two essential tasks:
A. Create a new Windows user 'EASA-user' before installing EASA:
Run Excel as 'EASA-user'
Close the initial popup window.
B. Configure the EASA Tomcat service to run as 'EASA-user' after EASA is installed
Following EASA installation of the EASA Tomcat service, configure this service to run as 'EASA-user':